FAQS

Yes, appointments are essential at Butler House. During peak seasons, Spring and Summer months we get booked out quickly, so we suggest booking a few weeks in advance to secure your spot. Please visit our bookings page or call the office to find a consultation time. 

Unfortunately, we do not take any walk-in appointments in our Melbourne flagship store. 

You are also required to book a consultation if you’re wanting to try on our mini-range. Please refer to the booking page for this also. 

A $50 booking fee is required to secure weekend appointments, fully redeemable towards any new dress order.

We always recommend doing your research before visiting us at  Jane Hill or any Jane Hill stockist. It’s always great to have a look at our website or Instagram to get an idea of what you’re looking for, and some styles you’d like to try before hand, so your stylist can have those gowns ready for you at the start of your appointment.

If you have any inspiration of gowns and styles you like from other designers you’re more than welcome to show our staff at the beginning of your appointment so we know what you’re looking for.  

Our stylists are super helpful and would love to walk you through our collections and give you ideas as well, so don’t stress if you don’t have an idea yet or if it’s your first bridal consultation! 

We recommend wearing seamless/nude underwear to your bridal consultation along with any measurement appointments and fittings with us if you purchase a Jane Hill gown. All our gowns are made to wear without a bra, so do not stress about purchasing extra undergarments for your appointment with us. 

Each fitting room have sample heels to wear whilst you’re trying on gowns in the showroom. However, if you are more comfortable bringing your own heels, you’re more than welcome! 

We have veils and other accessories in our showroom also that you are more than welcome to try on in your appointment with us too. 

We kindly ask you to wear minimal makeup and fake tan to your appointment. 

Your stylist will talk you through what you’ll need to bring to your alterations appointments and any additional fittings with us. 

In our showroom, we can fit up to 5 to 6 guests comfortably in a fitting room along with yourself and your stylist. We have couches and stools that can be moved around, but we always recommend bringing your closest and most trusted family and friends. You are always welcome to visit our showroom for an appointment on your own as well. 

All of our Jane Hill gowns are made-to-order and will require some alterations. All our gowns are constructed to be easily altered prior to the actual wedding day. We offer recommendations to seamstresses around Melbourne who have worked on Jane Hill gowns over the years and know our product and the gown construction really well - these seamstresses do alterations at a lower cost if you’re a bride on a budget. 

We also offer in-house alterations on all made-to-order gowns so that you can continue your fittings and experience with our team. These alterations are priced from $950.00 ; your stylist will walk you through the alterations process in your consultation. 

Jane Hill requires a 50% deposit payment at the time of purchase to secure your materials and production slot. If you would like to pay in installments, the team can set up a payment schedule for you via email. We also accept full payment at the time of purchase. 

In our Butler House showroom, we have a full size range to cater to all body shapes and sizes. You are more than welcome to call the office to check with us prior to booking your appointment. 

All our Jane Hill gowns are made-to-order; meaning they are made to your closest standard Jane Hill size. All gowns can be made in a split size via the bust, waist and hip measurement. All alterations are made after the production of your gown is completed. We suggest 6-8 weeks prior to the wedding for your alterations to be completed. 

Your measurements will be taken by your stylist at the time of booking your gown and sent to our operations team to secure your production spot. 

Jane Hill releases multiple collections throughout the year that sit within different price brackets. Our social media will always showcase when we have new collections coming out and timelines if we have them set. Launches are subject to change depending on bridal trends and the climate.

Our newest collection launch is New Era Vol. I, with more volumes coming throughout the next season. 

At Jane Hill we have a multitude of collections to choose from sitting in different price ranges. The general price bracket for a Jane Hill gown is from $3000 - $8000 AUD. 

Our ADORE range, focuses on delicate laces, applique and crepes and applying them to the modern silhouette. These range from $3000 - $5900 AUD.

The WHITE LABEL and BLANC seasons are our premium made-to-order gowns with designs consisting of our more intricate beading and handwork. These gowns start at $5000 and go upwards to $8000 AUD. 

HERITAGE collections are our capsule ranges inspired by Jane Hill’s iconic designs from the 90s. These limited capsule collections feature original patterns and design elements from past collections and reinvents them for the modern bride. Price ranges from $4500 to $6800. 

Our NEW ERA range celebrates the modern bride and combines elements from our classic Heritage and Adore collections to combine classic draping, pearls and dramatic skirts. Mini’s coming soon to Jane Hill. 

All our gowns are a made-to-order item and require 8-10 months production time. On top of the standard gown production time, we suggest allowing 6-8 weeks for your alterations.  

Jane Hill has interstate and international representation who will be able to assist you with trying on an purchasing your dream Jane Hill gown. Please visit our stockist page for more information!

We suggest reaching out to your local stockist to enquire about their Jane Hill range prior to booking a consultation with them. 

On becoming a stockist, you can reach our wholesale and operations team at wholesale@janehill.com.au or visit our contact page. 

To find your perfect fit, we recommend taking your full measurements and comparing them with our minis size chart.

Please note, our minis tend to run slightly smaller, so it’s perfectly normal for most brides to size up. All body measurements are in inches.

If you’d like to speak to a. stylist about sizing, please feel free to reach out at jane@janehill.com.au