Book an Appointment

Yes, appointments are essential at Butler House. During peak seasons, Spring and Summer months we get booked out quickly, so we suggest booking a few weeks in advance to secure your spot. Please use the booking button or call the office to find a consultation time. 

Unfortunately, we do not take any walk-in appointments in our Melbourne flagship store. 

You are also required to book a consultation if you’re wanting to try on our mini-range. Please refer to the booking page for this also. 

We always recommend doing your research before visiting us at  Jane Hill or any Jane Hill stockist. It’s always great to have a look at our website or Instagram to get an idea of what you’re looking for, and some styles you’d like to try before hand, so your stylist can have those gowns ready for you at the start of your appointment.

If you have any inspiration of gowns and styles you like from other designers you’re more than welcome to show our staff at the beginning of your appointment so we know what you’re looking for.  

Our stylists are super helpful and would love to walk you through our collections and give you ideas as well, so don’t stress if you don’t have an idea yet or if it’s your first bridal consultation! 

We recommend wearing seamless/nude underwear to your bridal consultation along with any measurement appointments and fittings with us if you purchase a Jane Hill gown. All our gowns are made to wear without a bra, so do not stress about purchasing extra undergarments for your appointment with us. 

Each fitting room have sample heels to wear whilst you’re trying on gowns in the showroom. However, if you are more comfortable bringing your own heels, you’re more than welcome! 

We have veils and other accessories in our showroom also that you are more than welcome to try on in your appointment with us too. 

We kindly ask you to wear minimal makeup and fake tan to your appointment. 

Your stylist will talk you through what you’ll need to bring to your alterations appointments and any additional fittings with us. 

In our showroom, we can fit up to 5 to 6 guests comfortably in a fitting room along with yourself and your stylist. We have couches and stools that can be moved around, but we always recommend bringing your closest and most trusted family and friends. You are always welcome to visit our showroom for an appointment on your own as well. 

There is a $50.00 charge for weekend appointments, fully redeemable towards any new dress order. Weekday appointments are free of charge.

Please note that cancellations made last minute will incur a $50 fee.